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Captioning Services

Captioning is the overlaying of text onto a video. It is most often used as an accommodation for hearing-impaired persons. Captioning can also be beneficial for those where English is a second language, visual learners, or to help with the understanding of complex material. Videos that will be reused for multiple semesters must be captioned as outlined by the Section 508 Standards of the Rehabilitation Act of 1973. It is important to ensure that all students have equal access to instructional materials.

The Center of Online Learning can provide assistance with the captioning of videos for hybrid and online courses. To have your video captioned you must own the rights to the video or have permission to edit the video from it's owner. Priority will be given to videos that are needed for student accommodation. For immediate accommodation needs, the Office of Center for Accommodation and Access will pay to have a 3rd party company caption your video. Please contact Lauren Jones at for this service.

Services are prioritized based on need. Please allow up to 20 business days for the initial caption to be ready for review.

To request captioning assistance:

  1. Complete the captioning request form.
  2. Upon receipt, you will receive a confirmation e-mail from COOL and a folder on Google Drive will be shared with you to upload your video.
  3. Your video will be assigned to a COOL student assistant who will transcript and overlay the caption to the video.
  4. Once the video has been captioned, COOL will notify you by e-mail and ask for a final review to identify any errors.
  5. After making any necessary modifications, the captioned video will be uploaded to your folder on Google Drive.

Captioning Request Form