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Center of
Online Learning

Captioning Services

Captions are the text version of speech, dialogue, and other audio information transposed over a video. Captioning affords all students the opportunity to perceive audio content of a video. It is used most often by hearing impaired persons but also benefits people with cognitive impairments, those who speak English as a second language, visual learners, and helps with the understanding of complex material.

Making videos accessible to people with disabilities is the law. Videos must convey effective communication and be captioned as outlined by the Section 508 Standards of the Rehabilitation Act of 1973. It is important to ensure that all students have equal access to instructional materials. Students must be able to understand both visual and audial portions of the video.

COOL Captioning Services

The Center of Online Learning provides captioning of videos for hybrid and online courses. To have your video captioned you must own the rights to the video or have permission to edit the video from the owner. Priority will be given to videos that are needed for student accommodation. For immediate accommodation needs, the Center for Accommodation and Access will work with a 3rd party company to caption your video. Please contact Lauren Jones at for this service.

Captioning services are prioritized based on need. Please allow up to 20 business days for the initial captions to be ready for your review.

To request captioning assistance:

  1. Complete the captioning request form.
  2. Upon receipt, you will receive confirmation from COOL with instructions for uploading your video to either MyMedia (preferred) or a Google Drive folder.
  3. Your video will be assigned to a COOL staff member who will transcribe and transpose the caption over the video.
  4. Once the video has been captioned, COOL will make the captioned video available and send notification requesting your final review.

Captioning Request Form

Captioning Request Form